EI International / Acting On It

Regulating a reaction without pretending you do not have one

The aim is a gap between the feeling and the action, not the removal of the feeling.

Suppression and regulation get confused constantly, and the confusion produces bad advice. Suppression is acting as though the reaction is not there: swallowing it, presenting a flat surface, and carrying on. It tends to leak anyway, into tone and timing and the sharpness of a later remark, and it makes the reaction unavailable as information. Regulation is different. It is having the reaction, knowing roughly what it is, and choosing what to do next rather than letting the reaction choose. The feeling remains, and often it remains obvious to others, which is fine. What changes is what happens in the following minute.

In practice the whole mechanism is a delay long enough for something other than the reaction to contribute. Not replying immediately. Saying you will come back to it. Writing the response and not sending it. None of this is subtle and none of it requires any special understanding of yourself. It requires accepting that your first response is not privileged just because it is first, and that the version you would produce in an hour is usually the one you would rather have your name on. People who seem measured are mostly people who have made this delay habitual, not people who feel less.

There is a limit worth stating. If a reaction is strong, repeated and interfering with your life, that is beyond the scope of a magazine about reading situations, and it is not something to handle with a habit borrowed from an article. This publication deals with the ordinary end of the range: the annoyance in a meeting, the flatness before a difficult conversation, the defensiveness when work is criticised. Those are common, mild and improvable with attention. Anything heavier deserves better help than general writing can offer, and pretending otherwise would be the sort of overreach this magazine exists to argue against.